Return & Refund Policy

telovendo provides customers with a clear, fair return and refund process for orders placed through our online store.

Policy Feature	Details
Return Window	30 Days from delivery date (plus applicable consumer rights)
Product Condition	Unused, original condition and original packaging
Faulty / Damaged Items	Full refund or replacement; return postage covered by telovendo
Refund Processing Time	Within 5–7 business days to your original payment method in USD ($)

1. 30-Day Return Period & Statutory Rights

You may request a return within 30 days from the date your order is delivered. Nothing in this policy affects or limits your statutory rights under applicable US federal and state consumer protection laws.

2. How to Start a Return

Before sending any item back, please email our customer service team at contact@telovendo.site with your order number and the reason for your return. We will review your request and send you full return instructions.

3. Return Postage

If you return an item because you changed your mind, you are responsible for the return shipping cost. If an item arrives damaged, faulty, or incorrect, telovendo covers the reasonable cost of returning it.

4. Refunds

Once your returned item is received and inspected, approved refunds are issued back to your original payment method in USD ($) within 5–7 business days.