Shipping Policy

At telovendo, we provide clear information about order processing, shipping, and delivery times for customers in the United States.

Shipping Term	Details
Selling Market & Delivery Area	United States (US)
Shipping Cost	Free standard shipping ($0.00) on all US orders
Order Processing Time	1–2 business days (Monday – Friday)
Delivery Time After Dispatch	3–6 business days
Estimated Total Delivery Time	4–8 business days (Order processing + Delivery)

1. Order Processing (1–2 Business Days)

After your order is placed and payment is verified, we check, prepare, and pack your order for dispatch within 1–2 business days (Monday to Friday, excluding public holidays).

2. US Delivery Time (3–6 Business Days)

Once your order has been dispatched, standard delivery to addresses in the United States normally takes 3–6 business days. Combined with order processing, most orders arrive within 4–8 business days from the order date.

3. Tracking Information

When your order is dispatched, we send a confirmation email with tracking details where provided by the carrier. You can also check your order status anytime on our Track Your Order page.

4. Lost or Damaged Orders

If your order is delayed beyond the estimated window or arrives damaged, please contact our customer service team at contact@telovendo.site with your order number so we can assist you promptly.